There are many reasons why an organization should be using Six Sigma. For example, they may want to remain in business! Here’s a short list of other reasons why an organization should consider moving to Six Sigma.
- Reduce errors to near zero. Errors usually cost more than the official data indicate. The non-monetary costs to your customers, investors, and employees add up fast.
- Make your job more fun. Every job has a routine that can get boring. Six Sigma is all about change and variety. Organizations that do Six Sigma right add a bit of spice to the what can otherwise be a ho-hum job.
- Improve customer loyalty. Research shows that customer loyalty, measured by net promoter scores, can be dramatically improved by reducing process problems. Many organizations overlook this important aspect of Six Sigma.
- Make your operation to be more efficient. Six Sigma and Lean Six Sigma improve the ability of an organization to add value in response to the pull of customer demand.
- Avoid frustration from working with poorly designed processes. No one likes to work with processes that break. It frustrates customers and employees alike.
- Stop fixing the same problems over and over again. The old saying goes “We know how to solve that problem. We do it every year.” Six Sigma’s DMAIC process makes sure that the problem is solved permanently.
- Learn how to make change an ordinary feature of your organization. Let’s face it, today’s world is a dynamic, fast-changing place. Any organization that stands still becomes an easy target for its competitors. Six Sigma creates an infrastructure dedicated to constantly improving (i.e., changing) the organization.
- Adapt to a new competitive environment. Many organizations become Six Sigma fanatics when their business environment is rocked by a new technology, regulatory directive, or competitor.
- Become the world class standard in your industry. Some organizations are already good, but they want to become the best. Six Sigma provides a proven set of tools and techniques to help them achieve this goal.
- Become flexible to survive in a dynamic and fast-changing world. Six Sigma organizations make the ability to change part of their DNA. Like natural systems, they are able to automatically adapt when things change.
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